Wednesday, August 3, 2022
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How TravelPerk helps to mitigate ongoing journey disruptions


Journey chaos is hitting the information headlines worldwide. Final minute flight cancelations and workers shortages have contributed to ongoing disruptions and traveler frustration.

Enterprise vacationers have additionally been caught up within the chaos. Nevertheless, the ‘present should go on’, proper? Enterprise journey is important and regardless of the challenges, you realize that journey is essential to driving firm development – you are not alone in pondering this. 

In reality, in keeping with a 2022 Tourism Economics survey performed in collaboration with the US Journey Affiliation, 73% of executives contemplate enterprise journey important. 91% of executives mentioned they would like to shut a deal in individual, even when it requires air journey

The excellent news is, enterprise journey does not should be a demanding expertise, greater than something, these ongoing disruptions reveal how it is by no means been extra essential to decide on an revolutionary enterprise journey platform you possibly can depend on to remain updated and make modifications each time you could.

Stress-free enterprise journey with TravelPerk

The Tourism and Economics survey discovered that two-thirds of respondents felt ‘alone’ when dealing with issues like flight bookings, overbooked inns or misplaced baggage claims when touring for work. Nevertheless, with the suitable company journey answer, you will not be alone in managing your small business journeys.

TravelPerk is doing every part it might probably to assist mitigate the challenges and frustrations of touring for work, providing you with methods to handle stress throughout enterprise journey.

Here is how:

1. Continued enhancements to our customer support

In distinction to different suppliers available in the market, TravelPerk didn’t lower workers amid the coronavirus pandemic. In reality, we’re including extra workers to our buyer care crew on a weekly foundation! This equips us to higher assist you throughout ongoing flight disruptions, reply your entire journey issues as effectively as potential and ensures you expertise our 7* service.

Assist from an actual human

Amid a spike in flight cancellations and last-minute journey modifications, within the first occasion, now we have a customer support crew that’s out there 24/7 by way of on-line chat, phone, and e-mail. This implies which you can join with a human being while you want journey assist essentially the most.  

We provide assist whether or not you could proactively make modifications otherwise you want help due to modifications made by your journey supplier. 

Enhancing our technical processes and app options

We’re additionally making the TravelPerk expertise extra user-friendly by automating frequent buyer requests. Which means that you’ll profit from a quicker, extra environment friendly response to normal journey queries and our specialist brokers can concentrate on any advanced enterprise journey points that you simply would possibly face.

For instance, our automated processes can assist you to rapidly entry assist if a flight will get canceled, whereas making it straightforward so that you can request journey modifications or cancelations immediately from our app in only a few clicks.

Plus, we’re persevering with to enhance our granular coverage and approval guidelines to permit vacationers to e book autonomously, whereas making certain admins stay in command of their finances.

There are additionally plans to launch categorical approvals in case of modifications to a visit reserving, so any modifications post-booking or in-trip modifications might be dealt with extra effectively.

The TravelPerk web site and cell app have an built-in flight standing characteristic, which supplies you the flexibility to trace the standing of your flight. The cell app is very helpful as a result of when you’ve got notifications turned on, you’ll obtain alerts if there may be delay or cancellation to your booked flight.

FlexiPerk offers you essentially the most versatile enterprise journey ever. You may add FlexiPerk safety to your journey bookings, enabling you to e book upfront – when flight fares are cheaper – and you’ll cancel your reserving as much as two hours earlier than departure and get no less than 80% of your a reimbursement.

FlexiPerk is right for enterprise journey and managing stress as a result of it may be added to single flights, total journey bookings, or to all firm bookings for added peace of thoughts.

3. The most important number of enterprise journey choices at your fingertips

TravelPerk gives the most important journey stock in the marketplace, which suggests you might be by no means wanting enterprise journey choices. You may rapidly and simply test and e book different journey options at quick discover, whether or not it is a flight ticket, practice journey, or automobile rent, the TravelPerk platform has bought you lined.

4. Partnership with AirHelp

We accomplice with firms from world wide to develop our attain and the providers we are able to give you. One of many latest additions to the TravelPerk household is our integration with AirHelp –  the world’s greatest air passenger rights group, which helps you declare flight disruption compensation.

The combination with AirHelp allows them to make use of TravelPerk flight information to determine flights which can be eligible for compensation. In case you are affected by flight delays or cancelations, as a TravelPerk buyer, AirHelp can course of your declare for compensation.

6 suggestions that will help you keep forward of journey disruptions

TravelPerk gives you some ways to handle stress throughout enterprise journey, however there are different issues you are able to do to enhance your small business journey expertise, together with:

  1. Obtain the TravelPerk app – Including the TravelPerk app in your IPhone or Android means which you can entry flight updates on the go and rapidly contact our customer support crew 24/7 must you encounter any issues.
  2. Verify the airport and/or airline web site – A day or two earlier than you are because of journey go to the airport web site from which you might be departing or the web site of the airline that you’re flying with to test for normal disruption updates and recommendation. If there is a matter, you continue to have time to plan different journey choices with TravelPerk.
  3. Select an alternate route or departure airport based mostly on present service standing – If air journey is unavoidable for your small business journey, then we advocate selecting an alternate route or departure airport if the one you might be booked to fly from is experiencing disruption.
  4. Journey with hand baggage solely – Touring gentle means you will not should test any further baggage and you’ll preserve your baggage within the flight cabin. This implies no ready on the baggage carousel after you have disembarked, plus it reduces the danger of your baggage getting misplaced.

    💡Trace: Be sure you test {that a} full dimension cabin bag is included in your airfare, so you realize that it isn’t only a backpack or purse that you’re allowed to tackle board.

  5. Improve to precedence boarding – To keep away from intensive airport queues and to board your flight in good time, we advise paying that little bit additional for precedence boarding. There is not any higher technique to handle stress throughout enterprise journey than to get on board and get your self settled forward of your flight.
  6. Get to the airport upfront – Relying in your departure airport, it is best to get there 2.5 – 3.5 hours upfront. Attending to the airport early lets you retrieve your boarding go, discover your gate quantity and get by means of airport safety checks properly forward of your departure. You may then chill out, get a chunk to eat, seize a espresso or discover obligation free outlets understanding that you’re able to journey.
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